Privacy Policy

1. Introduction

Welcome to Hi Nepal Travels and Treks Pvt. Ltd. Your privacy is important to us. This Privacy Policy explains how we collect, use, disclose, and safeguard all your personal information when you visit our website or book a trip with us.

2. Information We Collect

• Personal details (e.g., name, email, phone, date of birth, passport number, photos) for bookings and permits.
• Booking & payment details, such as trip preferences, deposits, and payment method.
• Website usage data, like cookies, IP addresses, and usage patterns.

We use cookies to enhance your experience and collect analytics. By using our site, you consent to our use of cookies and data collection practices.

3. How We Use Your Information

• Manage and confirm bookings, customize itineraries, and coordinate logistics.
• Communicate with you—via email, phone, or messaging apps like WhatsApp.
• Improve our services, website, and user experience.
• Comply with legal and regulatory requirements.

4. Sharing Your Information

We may share your information with trusted third parties such as guides, hotels, transport providers, or permit authorities, strictly for trip-related purposes. We assure that we do not sell your personal information to any third parties.

5. Data Security

We implement appropriate technical and organizational measures to protect your personal data. However, no system is completely secure; while we strive to protect your information, we cannot guarantee absolute security.

6. Retention Period

We retain personal data only for as long as necessary to fulfill trip services, comply with legal obligations, and resolve disputes.

7. Your Rights

You have the right to access, correct, delete, or restrict the processing of your personal information. To exercise these rights, contact us using the details below.

8. Changes to This Policy

This Privacy Policy may be updated periodically. We’ll notify you of significant changes by posting the new policy on our website with the effective date.